I don’t blog about work much, but I wished to share this.
For those unfamiliar with the NHS system, this is how it works. Each UK resident is registered with a surgery, which is open from 8 AM until 630PM Monday to Friday. Politicians of course thinks that GP surgeries (like brothels) should be open 24 hours a day, seven days a week, but as we have families, homes, etc and are not battery powered, they can fuck right off.
I work for the out of hours service, which is open when the surgeries are closed. People contact the service if they have a medical problem that they feel cannot wait until their surgery reopens.
During a recent recent shift, I spoke to a lady with a long history of agoraphobia and depression. She was upset because her garden gate had been vandalised by errant youths, precipitating a worsening of her mood.
I asked whether she had any thoughts of harming herself.
I offered advise regarding medication and asked what support she was receiving in the community.
I asked whether she had access to the local telephone support line, or needed the number for the Samaritans.
Having done the above, I prepared to terminate the call.
“But what are you going to do about my gate?” she asked.
So what did I do? I did what any other reasonable person would have done.
I blogged about it.